Privacy Policy

Advice Insurance Agency Privacy Policy

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Introduction

At Advice Insurance Agency, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and share your personal information. By interacting with our agency, using our services, or visiting our website, you consent to the practices described in this policy.

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1. Information We Collect

 

We collect the following types of information:

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• Contact Information: Includes your name, address, phone number, email, and other relevant information for setting up and managing your insurance policies.

• Policy and Claims Information: Details regarding your insurance policies, claims history, and related interactions with us.

• Financial Information: Information related to payments, billing, and, where applicable, financing options.

• Communication Preferences: Your preferences for receiving text messages, emails, or other notifications.

 

2. How We Use Your Information

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The information we collect is used for the following purposes:

• To Provide Services: To quote, bind, and service your insurance policies, respond to your requests, and process claims.

• Communication: To communicate important updates regarding your policies, reminders for renewals, and other relevant notifications via text message, email, or phone.

• Customer Support: To assist you with questions, concerns, or issues related to your insurance policies.

• Compliance and Legal Obligations: To meet legal and regulatory requirements, including those imposed by insurance regulatory authorities.

 

3. Text Messaging Consent

 

By providing your phone number, you consent to receive text messages from Advice Insurance Agency regarding your insurance policies and related services. Message frequency may vary, and message and data rates may apply. You may opt out of text messages at any time by replying "STOP" to any message you receive from us.

 

4. Sharing Your Information

 

We may share your information under the following circumstances:

• With Insurance Providers: To process quotes, applications, and claims.

• Service Providers: We may use third-party vendors to assist in our business operations, including communication platforms, data storage, and customer support services.

• Legal Compliance: To comply with subpoenas, legal processes, or regulatory requirements.

• With Your Consent: When you provide us explicit consent to share information with third parties not mentioned above.

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

 

5. Data Security

 

We implement industry-standard security measures to protect your information. However, no data transmission over the internet or storage system is completely secure, so we cannot guarantee the absolute security of your data.

 

6. Your Rights and Choices

 

You have the following rights regarding your personal information:

• Access and Update: You may request access to or updates to your personal information at any time.

• Opt-Out: You may opt out of receiving marketing communications and text messages. To stop receiving texts, reply "STOP" to any text message.

• Data Deletion: You may request the deletion of your personal information, subject to regulatory retention requirements.

 

7 Contact Us

 

If you have any questions about this Privacy Policy or your rights regarding your information, please contact us at:

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Advice Insurance Agency
Address: 1740 Huntington Dr Suite 201 

Duarte Ca 91010
Phone: 626-930-1080