Advice Insurance Agency Privacy Policy

Introduction

At Advice Insurance Agency, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and share your personal information. By interacting with our agency, using our services, or visiting our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Contact Information: Name, address, phone number, email, and other relevant details.
Policy and Claims Information: Insurance policy details, claims history, and related interactions.
Financial Information: Payment and billing information.
Communication Preferences: Preferences for texts, emails, and other notifications.

2. How We Use Your Information

To Provide Services: Quoting, binding, and servicing policies.
Communication: Updates, reminders, and policy-related messages.
Customer Support: Assisting with any insurance questions or issues.
Legal Compliance: Meeting legal and regulatory obligations.

3. Text Messaging Consent

By providing your phone number, you consent to receive text messages from Advice Insurance Agency regarding your insurance. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying “STOP.”

4. Sharing Your Information

Insurance Providers: To quote, apply for, and manage policies and claims.
Service Providers: For platforms like data storage, communications, or customer support.
Legal Compliance: For subpoenas, regulatory requests, or other legal needs.
With Consent: When you explicitly allow us to share it with a third party.

We do not sell or rent your personal data for marketing purposes.

5. Data Security

We use industry-standard methods to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Update: You may request access to or updates to your personal information.
Opt-Out: You may opt out of marketing and text messages at any time.
Deletion: You may request deletion of your data, subject to legal retention requirements.

7. Cookies

Our website may use cookies or similar tracking technologies to improve user experience and analyze site traffic. You may disable cookies in your browser settings.

8. Embedded Third-Party Services

We may use embedded tools like Cognito Forms to securely collect and process data from website visitors.

9. Contact Us

If you have questions about this privacy policy or your data, please contact us:

Advice Insurance Agency
1740 Huntington Dr Suite 201
Duarte, CA 91010
Phone: (626) 930-1080

10. Policy Updates

This privacy policy was last updated on April 9, 2025. We may revise it periodically, and any changes will be posted on this page.